As a journalist, cold calling people is part of the job, as well as answering calls from unknown numbers. So, as a veteran of the cold-call art, let me give you my simple, polite tip: Just say, "Is ...

Ask anyone who isn’t Gen Z, and they’ll tell you that basic etiquette seems to be a thing of the past. People no longer pick up the phone and instead, just fire off a text, opting for convenience over ...

This week from the archives: how to stand out at a talent show, how to go to the bathroom during an important phone call, and an unlikely way to check the Wifi on a plane. Plus a “where is he now” 12 ...

Zoomers have been infuriating older generations with their seemingly rude behavior, from poor table manners to refusing to greet customers. Now, Generation La-Z is being called out for another faux ...

Dear Annie: In the waiting room of a clinic, I had to endure a long one-sided conversation by a woman on her cellphone. I can understand getting a call and quietly telling the caller that they will ...

There was once a time when picking up a phone call was the main mode of communication, but now with endless choices available, some tech-savvy Gen Z are consumed with anxiety by the ringing of a phone ...