Over a quarter (26.2%) of loyalty points go unspent, and 11.9% of points expire unspent US consumers lose out on up to $10 billion worth of savings per year 68.6% of customers say promotions influence ...

Web3 enables tokenized rewards stored on public blockchains, giving users full control and visibility. Rewards can be used ...

For decades, loyalty was treated as a long-term emotional bond. Consumers chose a brand, enrolled in its programme, ...

Good morning. Americans love their loyalty points. Almost three-quarters of them use a credit card that lets them earn rewards. And the income generated from issuing those points is critically ...

For as long as people have been selling goods, customer loyalty has been a topic of conversation. Yet no one has been able to fully crack its code. Each year, we see brands across industries revamping ...

Add Yahoo as a preferred source to see more of our stories on Google. Despite an increase in demand for transparency, corporations have struggled to implement their sustainability initiatives and ...

CivicScience engages directly with consumers, collecting over one million survey responses daily, to turn real-time insights ...

It's the 22nd consecutive year that this pizza chain has sat atop the customer loyalty and engagement pedestal.

"at-above-post addthis_tool" data-url=" many retailers and brands, retaining their consumer base has been getting harder and ...

Special perks are not enough anymore, especially for a brand attempting to regain a place in the cultural conversation.

Dragonpass, a global provider of travel and lifestyle loyalty solutions, has released the GCC findings from its Loyalty Index, part of a wider global benchmark study examining how consumers perceive, ...

Supermarket loyalty points are a great incentive for Aussie shoppers, and can be fun to collect. They may not inspire as much loyalty as the majors would like – with an increasing number of consumers ...